Below is a list of our terms that you agree to when using this website to purchase original artwork from us. If you need help with anything listed below, please use the contact page to get in touch with us.
14-Day Money Back Guarantee
We are 100% confident that you will fall in love your purchase of an original Van Marciano Painting, however, if for any reason you are not 100% satisfied with your purchase, you may return it to us in its original packaging, and we’ll issue a full refund or replacement*
We arrange for the artwork to be collected from you, so please ensure that you are available to hand the package back to the driver when a collection is being made.
(*This term excludes commissioned artwork).
(*Please ensure that you contact us within 14-days of receipt of your artwork to state that you would like to return it to us).
We provide a high-quality commissioned artwork service. When you request a commissioned painting, please be aware of the following terms –
- Commissioned artwork can take up to 4 weeks to complete.
- Prices can vary depending on the scope of work and size of canvas required.
- Returns are not accepted on a commissioned artwork.
- Refunds are not issued on commissioned artwork due to the nature of the work involved.
- Payment must be received in full before a commissioned artwork is despatched.
Shipping, Returns, And Refunds
Please read our full shipping, returns, and refunds terms here.
Van Marciano Paintings Free Membership Account
When you register to become a free member of Van Marciano Paintings, you can benefit from a host of features, including –
- Viewing your purchase history.
- Viewing your recent orders and status.
- Adding reviews to artworks you have already purchased.
- Managing billing and shipping addresses.
- Personalizing your notifications preferences to receive our email newsletter and exclusive members-only deals and discounts.
- Changing your privacy settings.
You can delete your membership account whenever you want and remove all the data from our website at the same time.